Refund & Cancellation Policy
1. Monthly Software Subscriptions
Crescent OS software subscriptions operate on simple month-to-month billing with no long-term contracts. You may cancel your subscription at any time by notifying our support team at rise@crescentdigitals.online.
Cancellations take effect at the conclusion of your current 30-day billing cycle. We do not issue prorated partial-month refunds once a billing period has begun.
2. One-Time Setup & Implementation Services
One-time technical setup fees cover custom graphic design, CRM data migration, custom AI prompt engineering, and developer hours. Once implementation kickoff and technical builds have commenced, setup fees are non-refundable.
We guarantee all technical deliverables will function per agreed written specifications. Our engineering team provides revision cycles during the onboarding phase to ensure 100% satisfaction.
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